ITW Terms and Conditions

1. Enrolment is for the 30-week academic year Sept - May with payments divided into three equal instalments (10 weeks in each ‘term’). If your child does not wish to complete the year you must inform the office in writing giving 1/2 a term/5 week’s notice. Otherwise you will be liable for the balance of the year's fees in full. *New students see clause 6.

2. The uniform is compulsory up to senior level and must be worn to class, auditions and to and from set/theatre when working. Uniforms are available from the school via our online shop and can be collected from ITW Studios when it is ready. The Ballet uniform is available from Dance World, Ranelagh and Dance Dimensions, Drumcondra. Senior and Young Adults are encouraged to wear the ITW hoodie and T-shirt and appropriate clothing for dance and drama. Dance students must attend in dance-wear.

3. Parents will be notified of important information such as when fees are due, outings, class recitals, exams, term dates and holiday courses via e-mail. These will be sent to the parent's email address and alternative email address supplied on the booking form. These will also be available on our private Facebook Group ITW Student Noticeboard. It is the parents responsibility to read these notifications and keep aware of important dates and deadlines. Please do not hesitate to contact the school if you feel you may have missed some of the information. Email is our primary means of communicating with you and all current students must have a valid email address of a parent or guardian on file. By registering you are agreeing to receive communication via email and telephone.

4. Contactless payment is preferred. Fees may be paid via your ITW account online or by card over the phone. Fees MUST be paid in full BEFORE the first day of a new term - all late fees will incur an automatic administration fee of €10. Deposits are non-refundable but will be credited against your first term's fees. Term dates and our Refund policy can be found on this site.

5. In order to help us provide the best attention for your child please ensure that you let us know of any medical or special needs your child might have. There is a space provided on the booking form for this.

6. NEW STUDENTS ONLY: When booking your place in an ITW Class for the first time you should fill in the on line booking form and pay the deposit of €50 per hour of classes booked. You will pay the balance of the terms fees before the first week of class. Your initial commitment is for 3 weeks only. We feel that it takes 3 weeks to really settle in and get a proper feel for our classes. If after 3 weeks of term you give notice in writing that you do not want to continue we will refund you the fees for the remaining weeks of term in full. Your place is only confirmed on payment of terms fees in full. If fees are unpaid after week two- no commitment is deemed to have been made and the place can be given to another student.

7. All students have the opportunity to be represented by ITW Management. Those who sign up for ITW Management may get the opportunity to audition for appear in Film, Television and Theatre productions. There is no charge to be a part of ITW Management. If an actor does get cast in a production ITW Management will deal with all contracts, invoicing and arrangements on the Actors behalf. For this we charge a 20% Management Fee on each contract. If you wish your child to be represented by ITW Management you should click the ITW Management button on the booking form.

Consent for photographs/video use

In the course of the activities provided by ITW, photographs and videos may be taken by teachers/staff as well as, in the case of class performances, other parents, which may include footage of your child. These may be used on our website or in our brochures from time to time.  Please ensure you let the school know in writing if you do not consent to the use of images as described above.  There is a space provided on the online booking form for this also. 

From time to time casting directors or film-makers attend our classes in their search for a child for a particular role. If you would prefer your child not to be included on these occasions please let us know.

Introduction to our Privacy and Data Protection Policy

At The Independent Theatre Workshop Ltd we are committed to protecting the privacy of our customers and keeping your details secure. This means that we’ll protect the personal information of all visitors who access our websites or services through any of our stores or outlets.

This privacy policy explains how we collect and use your personal information. You’ll also find information about how you can exercise your privacy rights. By using our services you agree to The Independent Theatre Workshop Ltd using your Data as described in this Privacy Policy.

In this Privacy Policy references to “You” means the person whose Data we collect, use and process.

Please take a few moments to read the sections below and learn how we may use your Data.

Acceptance of this Privacy and Data Protection Policy

ITW respects your right to privacy and will not collect any personal information about you without your permission.

About The Independent Theatre Workshop Ltd

The Independent Theatre Workshop Ltd is committed to respecting your privacy and complying with applicable Data Protection and privacy laws. The Independent Theatre Workshop Ltd is the “Data Controller” of all Data that is collected on our website, instore or outlets. The Independent Theatre Workshop Ltd is registered in Ireland with registration number 466232 and registered offices at The Independent Theatre Workshop Ltd. 8 Terminus Mills, Clonskeagh, Dublin 6 Ireland.

Collection and Use of Personal Data

Personal Data means any information relating to you, is used to identify you and can be used to contact you. This personal data may include:

1. Name

2. Mobile number

3. Address

4. Passwords

5. Email address

6. Information about your use of service

7. Communication with or direct to us via, emails, phone, web-chat and social media

Your Rights

This section outlines your rights as a Data Subject of The Independent Theatre Workshop Ltd. However, your rights may be restricted under the following circumstances

• Where it’s necessary for the prevention, detection, investigation and prosecution of criminal offences

• Where it’s necessary for the exercise or defence of a legal claim or proceedings.

Under certain circumstances, by law you have the right to:

Request Information

About whether we hold personal information about you, and, if so, what that information is and why we are holding or using it.

Request Access

To your Data ("Data Subject Access Request"). This enables you to receive a copy of the personal information (“Data”) we hold about you and to confirm that we are processing it legitimately.

Request Correction

Of the personal information that we hold about you. This enables you to have any inaccurate or incomplete Data we hold about you corrected.

Request Erasure

Of your Data. This enables you to ask us to delete or remove Data where there is no reasonable explanation for us to continue to hold it. You also have the right to ask us to delete or remove your Data where you have exercised your right to object to processing.

Object to Profiling

That is not to be subject of any automated decision-making by us using your personal information or profiling of you

Request the Restriction of Processing

Of your personal information. This enables you to ask us to suspend the processing of Data about you.

Request a Transfer

Of your Data in an electronic and structured form to you or to another party (commonly known as a right to “Data Portability”).

Withdraw Consent

In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your Data for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. Once we have received notification from you to withdraw your consent, we will stop processing your information for the purpose you originally agreed to unless we have another legitimate basis for doing so in law.

Requests for this information may be made by email to office@itwstudios.ie or in writing to the Data Protection Officer,

We may need to request specific information from you to help us confirm your identity and ensure your right to access the information or to exercise any other rights. This is an appropriate security measure to ensure that personal information is not released inappropriately.

This right only applies to your own Data. When exercising this right, please be as specific as possible.

Retention

The Independent Theatre Workshop Ltd will retain your Data for no longer than is necessary to fulfil the purposes described in this Privacy Policy. We may also retain certain elements of your Data for a period after you delete or deactivate your account for our legitimate operations such as record keeping and to comply with our legal obligations. Whenever we retain your information we will do so in compliance with applicable laws.

We will retain data for a period of two (2) years where an account is inactive. After this period all Data will be removed from our databases and servers. Transactional information will be held for a period of six (6) years.

Security

We endeavour to use appropriate technical and physical security measures to protect your Data. Any Data that you volunteer to The Independent Theatre Workshop Ltd if retained, will be held on secure storage device and will only be used to manage your account and to better our services.

We follow strict security procedures in the storage and disclosure of your Data to protect it against accidental loss or damage. The data you provide us is stored in a personal server which is located inside our premises and its hard drive is encrypted using LVM encryption. To access the data stored each staff member has a secure username and password. The server is encrypted and the system can only be logged with a pair of username and password.

As effective as modern security practices are, no physical or electronic security system is entirely secure. The transmission of information via the internet is not completely secure. We will continue to revise policies and implement additional securities as new technologies become available.

In the event that there is an interception or unauthorised access to your Data, we will not be liable or responsible for any resulting misuse of your personal information. But we will inform you and give full advice and support regarding what steps need to be taken to mitigate the damage. The relevant authorities will be notified of any data breach.

Collection and Use of Non-Personal Data

Like most websites, we gather statistical and analytical information collected on an aggregate basis of all visitors to our website. This non-personal data comprises of information that cannot be used to identify or contact you.

Like many sites, we use "cookies" to collect information. Our Cookie policy can be accessed here. Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Google Analytics uses cookies to help us analyse how users use our site. The information generated by the cookie about your use of itwstudios.ie includes your IP address. This information will be transmitted to and stored by Google on its servers. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity, and providing other services relating to Internet usage. Google will not associate your IP address with any other data held by Google. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Disclosure of your Data

We consider your Data to be private and confidential. Your Data may be shared within The Independent Theatre Workshop Ltd for any of the purposes set out in this policy. We may disclose your Data to trusted third parties to complete and/or validate a parking transaction. We require all third parties to have appropriate technical and operational security measures in place to protect your Data, in line with Irish and EU Data Protection Laws.

Changes to our Privacy Policy

Our Privacy Policy may change from time to time and any changes to the statement will be communicated to you by way of an e-mail or a notice on our website. By continuing to use our Site after we post any such changes, you accept and agree to this Privacy Policy as modified.

Complaints

If you would like to make a complaint about how your Data is being processed by The Independent Theatre Workshop Ltd or how your complaint has/will been/be handled, you have the right to lodge a complaint by email to office@itwstudios.ie or in writing directly to;

Data Protection Officer The Independent Theatre Workshop Ltd 8 Terminus Mills Clonskeagh Dublin 6 Ireland

You also have a right to complain to the Office of the Data Protection Commissioner at Canal House, Station Road, Port Arlington, Co Laois or by telephone at 1890 25 22 31 and/or by email to info@dataprotection.ie

Details of the Data Controller and Data Protection Officer      

For the purposes of the Data Protection legislation The Independent Theatre Workshop Ltd is the Data Controller of the Site.

If you have any questions, comments and requests about the information set out in this Privacy Policy, please contact the The Independent Theatre Workshop Ltd. Data Protection Officer at:

The Independent Theatre Workshop Ltd
8 Terminus Mills  
Clonskeagh  
Dublin 6 Ireland

Remote learning Data Protection

During the Covid-19 pandemic ITW implemented Zoom as its remote learning platform. The safety and security of children engaging in remote learning opportunities is our priority. In addition to our existing child safe-guarding policies we implemented the following which applies should we ever be reliant on remote learning platforms.

No lessons will be delivered without agreement to the below:

• A Zoom Meeting ID will be sent to parents using the primary email address under which the student is registered at ITW, this meeting ID is needed to enable the student to join the scheduled lesson.

• No party is permitted to dial in to any lesson other than the identified party (parent/guardian) for the specified lesson. 

• Lessons cannot be recorded in ANY fashion by any party. This includes photography, screenshots etc.

• No distribution of lessons via ANY platform is permitted. Breach of this condition results in an immediate suspension of remote learning lessons.

• Lessons must take place in common areas / neutral locations, not in bedrooms.

• Lessons MUST take place over secure Wi-Fi connections to safeguard against hacking and to ensure privacy. 

• Teachers will endeavour to offer lessons at the usual scheduled class time. This may not be possible. We will do our best to facilitate students, within the constraints of availability of staff, and manageable working hours. 

• Should a student’s regular teacher be unavailable, they will be offered classes with another ITW teacher. 

• Digital lessons are currently replacing face to face lessons during the management of the CoVid-19 Pandemic, missed / cancelled lessons are therefore subject to invoicing as usual. 

• Where a student is under the age of 18: A parent/Guardian MUST be on the premises for the duration of the lesson. This guardian may not be present during the lesson, unless there is a specific need which would require 1:1 support of the student, as identified on our system, or in agreement with parents/teachers.
  For the security of students, we are operating a “Waiting Room” facility. Students will be admitted to class at their scheduled time.
  Contact us as soon as possible if you have connectivity issues.

• Students are participating at their own risk, a suitable non-slip floor space is required and any potential obstructions in the vicinity are to be removed before the session starts, students should also be dressed appropriately for the activity they are doing (footwear included).

• A parent / guardian is to be present within the building and responsible for their child during the remote classes at all times.

• Please ensure to do a gentle stretch and warm up before you start classes, if at any point you feel discomfort or pain stop immediately.

Please note that by enrolling your child for ITW you are agreeing to, and bound by, our terms and conditions as laid out in this document.